Tu carrito
Tu carrito

Shipping & Delivery Information

At Neopouches.com, we ensure fast and reliable shipping for all our pouch products across Europe. Below, you’ll find details about our delivery options, estimated shipping times, and costs.

CountryShipping MethodsFee for orders < threshold (€)Fee for orders ≥ threshold (€)
France (Metropolitan, Andorra, Monaco)Colissimo 48h (With/Without signature), Colissimo Pickup Point€4.90 – €7.90 (< €49)Free (≥ €49)
Belgium, Luxembourg, GermanyStandard International€9.90 (< €59)Free (≥ €59)
Austria, Spain, ItalyStandard International€10.90 (< €59)Free (≥ €59)
Latvia, Sweden, DenmarkStandard International€12.90 (< €59)Free (≥ €59)
Slovakia, Slovenia, SwitzerlandStandard International€12.90 (< €59)Free (≥ €59)
Croatia, Finland, United KingdomStandard International€15.90 (< €59)Free (≥ €59)

Shipping Destinations

We currently ship to multiple European countries, including:

  • France (Metropolitan, Andorra, Monaco)
  • Belgium, Luxembourg, Germany
  • Austria, Spain, Italy
  • Latvia, Sweden, Denmark
  • Slovakia, Slovenia, Switzerland
  • Croatia, Finland, United Kingdom

If your country is not listed, please contact our customer support for more details.

Delivery Options & Estimated Shipping Times

We offer different shipping methods depending on your location. Below is a detailed overview of our shipping costs and estimated delivery times:

RegionShipping MethodShipping Cost (Orders < €49/€59)Shipping Cost (Orders ≥ €49/€59)Estimated Delivery Time
France (Metropolitan, Andorra, Monaco)Colissimo 48h (With Signature)€7.90Free48 hours
Colissimo 48h (Without Signature)€5.90Free48 hours
Colissimo Pickup Point€4.9048 hours
Belgium, Luxembourg, GermanyStandard International€9.90Free2-8 business days
Austria, Spain, ItalyStandard International€10.90Free2-8 business days
Latvia, Sweden, DenmarkStandard International€12.90Free3-8 business days
Slovakia, Slovenia, SwitzerlandStandard International€12.90Free3-8 business days
Croatia, Finland, United KingdomStandard International€15.90Free3-8 business days

Order Processing Time

  • All orders placed before 12:00 PM (CET) are processed the same day.
  • Orders placed after 12:00 PM (CET) will be processed the next business day.
  • No shipments are processed on weekends or public holidays.

Tracking Your Order

Once your order is shipped, you will receive a confirmation email with a tracking number, allowing you to track your package in real time.

Customs & Import Fees

For countries outside the European Union (EU), additional customs or import fees may apply. These charges are not included in our shipping rates and must be paid by the customer.

Need Assistance?

If you have any questions regarding shipping, delivery times, or tracking your order, feel free to contact our support team at info@neopouches.com.